There seemed to us an enormous possibility for businesses to create better services and solutions for employees and consumers — for radically changing how we experience the indoors in much the same way as GPS has changed how we experience the outdoors.

Today, InnerSpace is venture-backed by investors such as BDC, 500 Startups, MaRS Discovery District, Creative Destruction Lab and more. And our clients are some of the largest, most forward-thinking companies in the world.

Accelerated in part by the pandemic's impact on workplaces, InnerSpace clients are turning guesswork into data-driven decisions driving return-to-work plans, hybrid transformation strategies and to rationalize and optimize their real estate portfolios in this new world of work.

From a Wayfinding Solution to Something Vastly Bigger

InnerSpace was founded on a simple observation: despite the advances in digital technology around us, indoor spaces remained surprisingly disconnected and difficult to understand.

What began as an idea sparked during a visit to the Metropolitan Museum of Art in New York evolved into a decade-long journey to solve one of the workplace industry’s biggest challenges, understanding how people actually use space.

Founded by computer scientist and product design leader James Wu, InnerSpace began by exploring indoor mapping and location intelligence technologies. Early on, the team recognized that solving indoor positioning at scale would require balancing two difficult challenges: accuracy and scalability.

The company initially developed custom Wi-Fi-based sensors and spent years refining the underlying location intelligence technology that would eventually become the foundation of its patented pHLF algorithm.